27 July update: I noticed yesterday that Google bring changed the physical care for back, inward improver to that Blogger's assist link straight leads direct to the summary page which includes a Community button. I guess this means they listened - if non to me, inward improver to thence at to the lowest score to everyone else who complained.
For as long as I bring been using Blogger, Google bring provided ii types of support:
- A set upward of support articles - some of which aren't upward to appointment - that clitoris how to practise measure things
- A support forum, where people tin hand the sack enquire questions, which are answered past times other Blogger users. This forum has some people who are tagged as "Top Contributors" who bring detail rights, similar beingness able to transportation questions to the Google staff who are also using the foru - precisely who champaign don't bring the 4th dimension to read all the posts.
Unlike some people, I don't bring any problems with the peer-support model. It's 24x7. It supports lots of languages. It gives ordinary people a means to acquire to a greater extent than closed Blogger, past times preparing answers to other people's questions. It let me railroad train upward reputation as a helpful person, inward improver to thence encouraged other helpers to assist me when I got stuck. It was also a menage I could refer to inward my ain comment moderation policies: I would rather that people asked for assist with their blogs on a public, peer reviewed forum than hither on Blogger-HAT where inward that house is non regular review process.
I wasn't to thrilled closed the move to a Google-groups based assist forum. I tin hand the sack run across why using a measure tool is good, precisely the Group software solely doesn't deed thence expert on my little netbook.
And I'm less-than-happy closed the means that Google seems to alive on making it ever-harder to detect the forum: a few weeks dorsum they added some other click to the physical care for (Gear-wheel > Blogger Help > Community), inward improver to straight I run across there's still some other ane (Gear-wheel > Blogger Help > More (the down-arrow at the bottom of the page) Blogger).
So here's a quick link, which I'm going to expire on upward to date, inward improver to pose on my sidebar too. Click it to acquire straight to the Blogger help/product forum: https://productforums.google.com/forum/#!forum/blogger