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News!! Google's Assistance Forums

This article introduces Google's Help Forums: these are the main way of getting dorsum upwards for non-paid products. The forum for Blogger is particularly strong.

Update:

Google introduced a novel Product Help Forum inwards mid-March 2012.   Read to a greater extent than unopen this...

The one-time assistance forums are still available read-only.

The novel help-group tin transportation away alive reached from Blogger.com:  choose assistance from the gear-wheel menu at the transcend right of the screen.

The adjacent fabric is kept for historical purposes only:   it is no longer current.






How are Google's Help tools organised? 



For each "product" (Blogger, AdSense, Custom-Search, Maps, etc etc) Google has every chip create of Help Articles, inward improver to a Help Forum.


Generally the link to these is at the transcend right laissez passer corner of the screen.


The Help forum's are particularly useful if you've searched for the solution to something inward improver to cannot abide yesteryear it, or if yous wish merely almost tips unopen how to approach something.


Help forum features:


Each product's Help Forum includes:
  • A left laissez passer column, where yous tin transportation away switch between the forum inward improver to articles, inward improver to where yous tin transportation away Post a Question
  • A middle column which shows the Discussion Categories, or the most recent questions if you've chosen a category.
  • The right laissez passer column highlights merely almost of the most popular discussions.




When yous initially browse through the questions inwards the Forum, you'll notice that many of them are written alongside bad spelling and/or grammar, or seem to alive dot incredibly basic questions.   But don't alive discouraged:  many Google users convey English linguistic communication linguistic communication every chip a infinitesimal (third, etc) language, inward improver to many exercise a lot of texting (moderate amounts of txt-spk are allowed inwards these forums, different many others).  And merely almost are very, actually novel to blogging inward improver to don't seem to convey read the assistance files yet.


And at that location are merely almost actually helpful people, who at times give absolutely brilliant answers - for example, this one unopen how to teach your weblog noticed yesteryear times search-engines.




Hints for using the help-forums


Help-forums exclusively alive on long term if people give skillful answers every chip practiced every chip enquire questions.   Every 4th dimension yous enquire a question, browse through inward improver to find 2-3 not-yet-answered questions that yous know the reply to, inward improver to ship reply them.   Doing this:
  • creates skillful karma,
  • gets your ship count up, and
  • frees upwards the to a greater extent than experienced people to reply other, harder, questions (like yours!)


Always include your blog's URL (www.YOUR-BLOG-NAME.blogspot.com) inward improver to your house (ie the urban gist inward improver to say yous are in) alongside your question: it makes answering questions much easier.


Be every chip specific every chip yous can:   acre what yous were doing when an error message appeared, inward improver to what you're wanting to achieve.


Related Articles:



Blogger inward improver to other Google products

Blogger inward improver to non-Google products

Understanding Google accounts

Setting upwards AdSense on your blog

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